Not sure if it's the cassette tape of Celine Dion's Falling into You in my car, but for some reason I was thinking of the American consumer fads of the mid-1990s that touched my early working life. One was Boston Market and the home meal replacement fad. Another was Barnes & Noble and the big box bookselling fad. During my time at these businesses, I learned many valuable lessons from managers who served as friends and mentors to me. I feel regret that the capricious nature of the American consumer may have impacted their careers--though obviously it would have been both for better and for worse. These fads of the 1990s reflected a generous, optimistic view of the US consumer. I wonder if the "take-away" from the decline of these fads has been for the service sector to go into lockdown mode and go after the quick, sure buck. (And I won't lie awake tonight staring at the ceiling while pondering that mystery.) I guess I would wish that those who devise these concepts would base them more on fundamentals.
You might have guessed where I'm going with this: I wonder if the cafe aspect of specialty coffee is next. Obviously, Alterra is a strong company, but they have also picked up the Heinemann's mantle--not to mention that they've been infused with a shitload of cash. I predict tough going for others, with perhaps "treading water" being the best outcome to hope for.


