On or about May 15 (right after the end of the semester), Open Pantry's Willow Creek Coffees closed. It had been open only a little over a year and a half. I followed this store's life cycle with great interest, as it is very close to where I work. The Willow Creek concept was launched with great fanfare in 2005, and the store was tweaked a couple times since then (replacing manual espresso machine with Schaerer automatic, adding Santa Fe Burritos). I don't know what is happening with Willow Creek's other locations, which are in the exurbs.
Though there were indications that the store was not doing as well as hoped, I personally never had a negative experience with their products or service. I wasn't a regular patron recently (I have issues with Open Pantry as a company), but occasionally enjoyed a sugar-free vanilla steamer, which would have about half a bottle of syrup in it. *LOL*